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General Terms and Conditions of Business
1. General Provisions
These General Terms and Conditions ("Terms") govern the contractual relationship between you ("Customer") and 1Night ("Company", "we", "us") regarding the use of our intimate experience products and services.
By placing an order or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
2. Services and Products
2.1 Product Description
1Night offers curated intimate experience boxes designed for couples to enhance their relationship through thoughtful questions and activities. Our products are intended for adults aged 18 and over.
2.2 Matching Service
Our platform includes a partner matching service based on compatibility questions. This service is provided for entertainment purposes and we make no guarantees regarding relationship outcomes.
2.3 Age Restriction
Our products and services are exclusively for adults aged 18 years and older. By using our services, you confirm that you meet this age requirement.
3. Orders and Payment
3.1 Order Process
Orders are placed through our website. A contract is formed when we send you an order confirmation email. We reserve the right to reject orders in exceptional circumstances.
3.2 Pricing
All prices are in Swiss Francs (CHF) and include VAT. Prices may change without notice. The price valid at the time of order confirmation applies.
3.3 Payment Methods
We accept major credit cards and TWINT through our secure payment processor Stripe. Payment is due immediately upon order completion.
3.4 Payment Security
All payment information is processed securely through encrypted connections. We do not store credit card information on our servers.
4. Delivery and Shipping
4.1 Delivery Times
Standard delivery within Switzerland takes 2-5 business days. Delivery dates can be scheduled at least 21 days in advance during the checkout process.
4.2 Shipping Costs
Shipping costs are included in the product price for delivery within Switzerland. International shipping may be available with additional charges.
4.3 Delivery Issues
If delivery fails due to incorrect address information provided by the customer, additional delivery charges may apply. Please ensure your delivery address is correct and complete.
5. Right of Withdrawal / Returns
5.1 Withdrawal Period: You have the right to withdraw from this contract within 14 days without giving any reason, provided the products have not been opened or used.
5.2 Hygiene Exclusion: Due to hygiene reasons, opened intimate products cannot be returned unless they are defective.
5.3 Return Process: To exercise your right of withdrawal, contact us at info@1night.ch with your order number and reason for return.
6. Privacy and Data Protection
We take your privacy seriously. All personal data is handled in accordance with Swiss data protection laws and our Privacy Policy.
Intimate preferences and compatibility data are processed confidentially and are never shared with third parties without your explicit consent.
7. Liability and Warranty
7.1 Product Warranty
We warrant that our products are free from defects at the time of delivery. Defective products will be replaced or refunded at our discretion.
7.2 Limitation of Liability
Our liability is limited to the purchase price of the product. We are not liable for indirect, incidental, or consequential damages.
8. Final Provisions
8.1 Governing Law
These Terms are governed by Swiss law. Any disputes shall be resolved by the competent courts in Switzerland.
8.2 Severability
If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect.
8.3 Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Last updated: October 26, 2025